Philtron (Pty) Ltd Privacy Notice

The purpose of this Privacy Policy is to set out how, why and when Philtron (Pty) Ltd uses your Personal Information so as to comply with the  Protection of Personal Information Act 4 of 2013 (“POPI”).

It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices or policies we may provide from time to time when we collect or use your Personal Information.



Philtron (Pty) Ltd collects personal information from you when you provide it directly to us, or through the use of our website. Philtron (Pty) Ltd is committed to safeguard your privacy, and will not use your personal information for any purpose (other than as stated below) without your express consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is:

  • required in order to comply with applicable law, order of court or legal process served on the Company; and/or
  • necessary to protect and defend the rights or property of the Company

This Website makes use of "cookies" to automatically collect information and data through the standard operation of the Internet servers. "Cookies" are small text files a website can use to recognize repeat users, facilitate the user's on-going access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content. The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note however that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited. You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

Who we are:

Philtron (Pty) Ltd specialize in : Sound & disco, Car audio & accessories, Home audio & accessories, Public address equipment, Speaker component, Communications, Energy & power supplies, Security & lighting, Connectors, cables & parts, Tools & test equipment.

Our Vision:

Philtron (Pty) Ltd  seeks to be the electronic and sound solutions provider of preference in the retail, corporate and wholesale market customized to the expectations and desires of its customers

Our Mission:

Philtron (Pty) Ltd prides itself in the quality provision of specialized electronics, security, energy and sound products and solutions for the entertainment, dealer and corporate markets.

The type of personal information we collect: Clients and Suppliers

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Addresses (PO Box & Physical Addresses)
  • Contact Telephone Numbers
  • Email details
  • VAT Numbers
  • Company Registration Numbers

How we get the personal information and what we use it for:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Contractual obligations
  • Deliver services to you
  • Newsletters to contact you regarding current or new products or services, to inform you of new features, special offers and promotional competitions (provided you have consented to receiving such marketing material), and to improve your experience on our Website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us.

We may share this information with:

  • 3RD Party Services Providers like Couriers etc
  • Government Institutions like SARS and Customs
  • Banking and Credit Guarantee Institutions


When will we process your personal information:

In terms of the Protection of Personal Information Act (POPIA), the justification ground which we base our processing on consist out of the following:

  • The data subject or a competent person where the data subject is a child consents to the processing. Kindly note that you have the right to withdraw your consent;
  • The processing is necessary to carry out actions for the conclusion or performance of a contract to which the data subject is a party;
  • The processing complies with an obligation imposed by law on the business;
  • The processing protects a legitimate interest of the data subject;
  • The processing is necessary for the proper performance of a public law duty by the business;


  • The processing is necessary for pursuing the legitimate interests of the business or of a third party to whom the information is supplied.

How we store your personal information:

Your information is securely stored at our premises and on the Cloud

We keep your information according to our data retention policy. We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period

Your data protection rights:

  • You are entitled to access your personal data by sending a written request to We may charge you a fee for this service.
  • You may also request us to correct or supplement any of your personal data which we will undertake as soon as practicable.
  • Request the destruction of your personal data. We will consider your request in light of any other laws or regulations prohibiting us from destroying your personal data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Contact details:

Name: Philtron (Pty) Ltd

Address: P O Box 2749, Pretoria, 0001, South Africa

Phone Number: +27 (012) 326 9644



How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at


You can also complain to the Information Regulator if you are unhappy with how we have used your Information.

Their contact details are as follows:

The Information Regulator (South Africa)

33 Hoofd Street
Forum III, 3rd Floor Braampark
P.O Box 31533
Braamfontein, Johannesburg, 2017


Complaints email: